We hope you LOVE your purchase but if it does NOT meet your expectations (so sorry, that’s a real bummer!)…

We offer a 100% MONEY BACK GUARANTEE — Return your items within 60 days of shipment date, if you’re not completely satisfied with The POWCH!, for a full refund or exchange (you pay return shipping only)!

FOR RETURNS:  Once we receive your return, we will credit you for the cost of the original item.  Please allow four (4) weeks for return processing.  Return shipping costs not included.

FOR EXCHANGES:   We will ship your new chosen item at no additional cost.  Please enclose a copy of the original document(s) and maintain original(s) for your records.

Please complete the RETURN/EXCHANGE FORM from your order and enclose with the returned item.

Have any questions??  Contact Rosie at customercare@koecolife.com